Congratulations to the Solus Tile Studio team for achieving their best ever annual sales total of £590,000. The Solus Tile Studio has consistently increased sales every year since its inception, and 2016-2017 marks one of the greatest leaps forward, surpassing the record of the previous financial year by more than £110,000.
Regarded by industry colleagues as the best looking showroom in the region, the success of the Solus Tile Studio is in part down to the fantastic products they have available. In particular, the showroom team has been sourcing more and more cost effective products from the UK, which means customers are able to have their tiles delivered within 24 hours, and the showroom benefits from more affordable local material.
A competitive market with the likes of high street retailers and discount outlets nearby, Solus Tile Studio is distinguished from the competition by offering a totally different consumer experience. Tiles are displayed in high quality settings and the design of the showroom has an architectural appeal, which is very different from the warehouse/supermarket style of others. Customers are greeted like friends or acquaintances, and the team are able to offer a personal, tailored service to whoever walks through the door. Customers are encouraged to wander through the showroom at their own leisure, with the assistance of a relaxed, knowledgeable and experienced team on hand to provide guidance.
Building strong relationships is key, and without any advertising in local newspapers or radio, the showroom has built its business on reputation, word of mouth and recommendations. Most visitors are repeat customers or have been guided to the business by friends and family, and customer service is why they return to the studio.
With access to the largest samples department in the UK, Saturday opening hours and the opportunity to sell surplus commercial stock, the Solus Tile Studio has been able to capitalise on the commercial footprint of the wider business to create new and exciting opportunities.
With a strong and motivated team, the future looks extremely bright and prosperous for the Solus Tile Studio, and we wish them all of the best for the coming year.
*New website* https://solustilestudio.com