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Solus reassures customers amid COVID-19 outbreak

Mar 16,2020

Solus would like to offer reassurance that it has put every possible measure in place to ensure business continuity while protecting its employees and customers amid the ever-evolving Coronavirus (COVID-19) outbreak.

Please read the following update to find out more about all aspects of the company’s current operational procedures.

YOUR ORDERS and SAMPLES

Our Warehouse and Samples Department will close at 5pm on Tuesday 31st March 2020 until further notice. Please note the last despatches will be made on Tuesday 31st March, the cut off time on this day is 12 noon. The rest of the business remains open and any subsequent order requests will be processed remotely and delivered when the warehouse resumes normal operations.

MEETINGS

Solus’ Area Sales Managers are currently working from home but are available for video conferencing and phone calls.

BIRMINGHAM TILE STUDIO AND CLERKENWELL SHOWROOM

The tile studio in Birmingham is to remain closed to visitors for the foreseeable future.

Solus’ Clerkenwell Showroom is to remain closed to visitors for the foreseeable future.

COMPANY NEWS

Solus’ website and social media channels are being regularly updated with news on the Coronavirus (COVID-19) as well as company news relating to new products and projects.

For more information and guidance on Coronavirus (COVID-19) visit the Government website – click here.

If you have any questions regarding this update, please call 0121 753 0777.

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