Services

Working closely with leading architects, designers and developers, we supply architectural ceramics globally, providing peerless service to our customers and partners. We pride ourselves in offering the very best tiles on the market from the very best factories, all of which share our values around quality, people, and planet. Our dedicated sales team have extensive knowledge and experience in assisting customers source the best tiles to help bring their design vision to life. 

We provide a complimentary next day sample service to all clients.* All samples are sent in fully recyclable packaging selected by our Sustainability Manager.   

Simply add samples to your cart on the website, speak directly to you Account Manager, or pop into one of our showrooms to order your free samples.  

*Sample orders received before 13:00 can be dispatched from our warehouse for ‘next day’ delivery. If an out of stock sample is ordered or a bespoke special piece is required our team will get in touch to provide an accurate lead-time. A fee may be charged for bespoke fabricated special pieces, or full sized samples of large format tiles. 

At Solus Ceramics, we pride ourselves on comprehensive technical support. Our dedicated Technical department is your point of contact for any tile-related concerns. They provide expert advice on M40 specifications, including guidance on fixing adhesives, background preparation, and load-bearing capacities. They can also offer detailed technical literature and cleaning advice to ensure the long-term success of your project. Our commitment to technical excellence extends to all stakeholders involved – customers, project managers, installers, main contractors, and clients alike.

Our warehouse features state of the art equipment enabling us to cut tiles in-house up to 600mm in width and in any length. The multi-blade machine can hold up to 25 blades at any one time and pumps cooling water onto the blades as they cut; ensuring breakages and chipping are prevented. The water is then collected and pumped back to the system and re-used.

All types of tiles can be cut, including porcelain, ceramic and composite stone, although the best results will be produced when cutting unglazed tiles. The machine’s blades are changed according to tile type, whilst the speed at which the machine operates is also dictated by the tile’s material. 

We are able to provide an inclusive in-house tile testing service on request, which includes the Pendulum Test method and surface roughness testing. This means that Solus can provide clients with all of the data required to ensure that tiles conform to the exacting demands of health and safety practice in an efficient and speedy manner.  

We are certified to carry out Pendulum Tests which measure slip resistance on a tile surface in both wet and dry conditions. The tests are carried out in laboratory conditions in accordance with BS7976-2:2002 and UK Slip Resistance Group Guidelines. This method is recognised in the UK by the Health and Safety Executive as the true test for the potential of slip.  

Solus also provides a number of surface roughness testing procedures to make sure that products conform to the demands of every individual project.  

Our team manages corporate identities on behalf of global brands across diverse sectors, including hospitality, automotive, and retail. We work with iconic names such as Five Guys, Rolls Royce Motor Cars, and Lush, delivering thousands of meters of porcelain tile daily to sites throughout Europe, the Middle East, Africa, and the United Kingdom.

From the initial design phase to project completion, we provide comprehensive support. Our team offers in-depth technical expertise and guidance on tile selection, installation, and maintenance. To facilitate quick decision-making, we offer rapid, next-day sampling. Clients experience an efficient process from order placement to delivery, with responsive and reliable sales support every step of the way. Through our close relationships with our European factory partners and our corporate clients, we ensure transparent communication and timely updates for the duration of the project lifecycle

We offer two RIBA-approved CPDs that cover everything you need to know about tile specification. 

'Moving Earth: Sustainability & Ceramics' discusses the environmental impact of the built environment, the role that porcelain and ceramics can play in creating sustainable buildings, Environmental Product Declarations (EPDs), and how tiles compare to other building materials. 

'Firing Earth: An Overview of Tile Specification' explores gives a comprehensive overview of tiles and the key information specifiers need to know when selecting tiles for a project. It covers a brief history, the raw materials, and the different types of tiles available, key sustainability information and what to look for when specifying for sustainability, types of fixing methods, slip resistance ratings and how these relate to different types of projects, and the importance of Light Reflectance Values.